CX Genie - Transform customer support with no-code AI-powered solutions | Product Hunt

The Best Way to Achieve 24/7 Customer Support Excellence with AI

Deliver Seamless, 5-Star Multi-Channel Support, Boost Customer Engagement and Drive Business Growth
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Watch this quick video to see how to get started

Unlock the full potential of your support efforts
key-features
Increase customer engagement & enhance satisfaction

Increase customer engagement & enhance satisfaction

Deliver personalized, instant responses with AI-driven support, ensuring customers feel valued and understood, improving overall satisfaction and loyalty.
Reduce support costs while providing 24/7 availability

Reduce support costs while providing 24/7 availability

Cut down on operational costs by providing round-the-clock support, allowing your team to focus on complex issues while the AI handles routine queries efficiently.
Improve efficiency and increase revenue

Improve efficiency and increase revenue

Streamline workflows with automated ticket management, real-time AI recommendations, and more, boosting productivity and response times to drive more sales and revenue.
Scale support efforts effortlessly

Scale support efforts effortlessly

Grow your support capabilities easily as your business expands, without compromising on service quality, thanks to the scalable nature of AI-driven support solutions like CX Genie.

Why CX Genie?

CX Genie is on a mission to make AI accessible for everyone with just a few clicks.

1
Comprehensive, all-in-one customer support solution
Replaces multiple tools with one integrated platform
2
High customization
Tailor solutions to fit your unique business needs
3
AI-Driven
Leverage advanced AI to deliver smarter, faster, and more accurate customer support.

Join 10,000+ users across industries

Designed for businesses of all sizes seeking to enhance their customer support operations with cutting-edge AI technology tailored specifically to your unique needs.

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Plans that fit your needs

Get started with the free plan. No credit card required.
Monthly

Annually (Save up to 16%)

Basic

Basic

Always Free
1,000 conversations/month.
Max 1 team member
Max 1 chatbot
20 documents for AI Knowledge (Files / FAQs / Articles / URLs)
Install chatbot on website
Hybrid chat mode for agent with AI recommendation
Premium

Premium

$14.99/month
For businesses with ~ 30 customer support requests/day
Everything from basic
5,000 conversations/month.
Max 5 team members
Unlimited chatbots
100 documents for AI Knowledge (Files / FAQs / Articles / URLs)
Install chatbot on mobile app
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MOST POPULAR
Pro

Pro

$24.99/month
For businesses with ~ 200 customer support requests/day with advanced features & API access
Everything from premium
30,000 conversations/month.
Max 30 team members
Unlimited AI knowledge updates
Usage reports
API access
Live Chat technical support
Enterprise

Enterprise

Let's talk
For business of 10+ customers supports with AI training and 24/7 live support
Everything from pro
> 30,000 conversations/month.
> 30 team members
Custom AI Training Model
On-premise solution
SAML SSO
Audit logs
24/7 Ticket Support

Don’t miss this exclusive, limited-time deal.

Lifetime countdown banner

See what people love about CX Genie

natasha00
natasha00
Verify
Verified purchaser
5
The more I train it, the better it gets. Highly recommend!
CX Genie is beneficial! The real magic happens when you invest time building the chatbot's knowledge base. The more you feed it with answers to common questions, the better it responds to customer inquiries. This has significantly reduced my time on repetitive customer interactions, freeing me to focus on other issues. Highly recommend!
onecup
onecup
Verify
Verified purchaser
5
Amazing Platform
This platform is a game-changer. It's incredibly well-designed, and it's evident that the developers know exactly what they're doing. I'm thrilled to have it.
seb_
seb_
Verify
Verified purchaser
5
Works really great!
I love how easy it was to set it up and train. Click here, click there - ready. Discord is alive and full of support from the CX Genie team.
apps007
apps007
Verify
Verified purchaser
4
Lots of potential
They seem to be focusing on functionality that a lot of bots haven't begun to think about as yet:
1. Seamless integration between human agents and AI agents.
2. Educating the AI based on human agents input.
3. Workflows to enhance how the bot interacts with people.

There are still some bugs here and there but on the whole it's a usable product with a lot of potential.
Tony_Upbase
Tony_Upbase
Verify
Verified purchaser
5
Powerful AI assistant with mobile app & easy handover
I purchased CX Genie, and overall, I think it's a well-rounded AI assistant platform.

The integration with Facebook Messenger is quick and easy. Customers can directly interact with the bot within Messenger. The CX Genie also has a mobile app which adds convenience, as the support team can receive notifications on the go.

The AI to Human handover feature is something I was looking for and here its done in a very simple way. CX Genie automatically sends a notification to a human agent when there is a complex question that it doesn't have the answer to, or a message flow can be created to trigger a human agent. Theres a smooth transition from AI to human assistance when needed.

Overall, CX Genie offers excellent value for its price, and I appreciate the ongoing updates and improvements from the CX Genie team.
ljs.graphics1
ljs.graphics1
Verify
Verified purchaser
5
The mobile app and live chat is Amazing
Overall, this tool is exceptionally strong. Its responsiveness is impressive, and the seamless transition to live chat handover enhances the user experience. The auto-training feature, leveraging previous conversations, is a standout feature, offering unparalleled efficiency.
info9927k
info9927k
Verify
Verified purchaser
5
Actively being developed
CX Genie has a solid base and is being developed be a very good support team. They also take every bit of feedback on board in the discord channel. My only concern with the Tier 3 plan was the lack of white labelling for unlimited bots was pointless but Ethan assured me that they are going to review that decision at the end of June.
Waldemar_Ramos
Waldemar_Ramos
Verify
Verified purchaser
5
This chatbot replaces more than 6 software and provides the entire customer service operation
At the time of writing this review, the CX Genie needs some tweaking and fine-tuning, however, it has already proven to be a fantastic tool that will greatly help my operation.

I'm replacing several complex software and server expenses, such as: Flowise, Botpress, Typebot, N8N, VPS, GPT 4, among others, with just one software that does all this integrated and easy without any code.

Another important point for my evaluation is the attention and quick feedback given by the developers. The support is excellent and they welcome our suggestions for improvements. I recommend that they remain that way.

I'm excited about the upcoming product updates and see potential for it to be the best AI-powered LLM and support tool for sure.
dinnoleon
dinnoleon
Verify
Verified purchaser
5
The Cochinita Pibil of chatbots
5 tacos calientes for CX Genie. The feature set is extensive, and the interface is intuitive, so I had no trouble finding my way around and making good use of its capabilities. On top of that, CX Genie's analytics and insights have been crucial in empowering me to make data-driven decisions that have improved our customer experience. On the whole, CX Genie has exceeded my expectations, and I would suggest it to anybody seeking to improve their customer service processes.
jass_
jass_
Verify
Verified purchaser
5
Great product overall
This tool is very good overall. Responds well, human handover is awesome, auto-training with previous conversations is fantastic.
Sebastian C
Sebastian C
Verify
Verified purchaser
5
Highly recommended product!
We’ve successfully implemented CX Genie has become ouras our primary support solution for multiple products. It helped us solve around 60% of support cases without human assistance. The platform offers plenty of teaching methods, access to custom data sets, forms, and many other features that are constantly added and improved. Highly recommended product!
Viktor S
Viktor S
Verify
Verified purchaser
5
You are my painkiller!
It’s the exact functionality I’ve been looking for! You are my painkiller! Seriously, thank you and Product Hunt for matching us! I’ve been searching for months, and all other tools were okay, but they always missed something.
natasha00
natasha00
Verify
Verified purchaser
5
The more I train it, the better it gets. Highly recommend!
CX Genie is beneficial! The real magic happens when you invest time building the chatbot's knowledge base. The more you feed it with answers to common questions, the better it responds to customer inquiries. This has significantly reduced my time on repetitive customer interactions, freeing me to focus on other issues. Highly recommend!
onecup
onecup
Verify
Verified purchaser
5
Amazing Platform
This platform is a game-changer. It's incredibly well-designed, and it's evident that the developers know exactly what they're doing. I'm thrilled to have it.
seb_
seb_
Verify
Verified purchaser
5
Works really great!
I love how easy it was to set it up and train. Click here, click there - ready. Discord is alive and full of support from the CX Genie team.
apps007
apps007
Verify
Verified purchaser
4
Lots of potential
They seem to be focusing on functionality that a lot of bots haven't begun to think about as yet:
1. Seamless integration between human agents and AI agents.
2. Educating the AI based on human agents input.
3. Workflows to enhance how the bot interacts with people.

There are still some bugs here and there but on the whole it's a usable product with a lot of potential.
Tony_Upbase
Tony_Upbase
Verify
Verified purchaser
5
Powerful AI assistant with mobile app & easy handover
I purchased CX Genie, and overall, I think it's a well-rounded AI assistant platform.

The integration with Facebook Messenger is quick and easy. Customers can directly interact with the bot within Messenger. The CX Genie also has a mobile app which adds convenience, as the support team can receive notifications on the go.

The AI to Human handover feature is something I was looking for and here its done in a very simple way. CX Genie automatically sends a notification to a human agent when there is a complex question that it doesn't have the answer to, or a message flow can be created to trigger a human agent. Theres a smooth transition from AI to human assistance when needed.

Overall, CX Genie offers excellent value for its price, and I appreciate the ongoing updates and improvements from the CX Genie team.
ljs.graphics1
ljs.graphics1
Verify
Verified purchaser
5
The mobile app and live chat is Amazing
Overall, this tool is exceptionally strong. Its responsiveness is impressive, and the seamless transition to live chat handover enhances the user experience. The auto-training feature, leveraging previous conversations, is a standout feature, offering unparalleled efficiency.
info9927k
info9927k
Verify
Verified purchaser
5
Actively being developed
CX Genie has a solid base and is being developed be a very good support team. They also take every bit of feedback on board in the discord channel. My only concern with the Tier 3 plan was the lack of white labelling for unlimited bots was pointless but Ethan assured me that they are going to review that decision at the end of June.
Waldemar_Ramos
Waldemar_Ramos
Verify
Verified purchaser
5
This chatbot replaces more than 6 software and provides the entire customer service operation
At the time of writing this review, the CX Genie needs some tweaking and fine-tuning, however, it has already proven to be a fantastic tool that will greatly help my operation.

I'm replacing several complex software and server expenses, such as: Flowise, Botpress, Typebot, N8N, VPS, GPT 4, among others, with just one software that does all this integrated and easy without any code.

Another important point for my evaluation is the attention and quick feedback given by the developers. The support is excellent and they welcome our suggestions for improvements. I recommend that they remain that way.

I'm excited about the upcoming product updates and see potential for it to be the best AI-powered LLM and support tool for sure.
dinnoleon
dinnoleon
Verify
Verified purchaser
5
The Cochinita Pibil of chatbots
5 tacos calientes for CX Genie. The feature set is extensive, and the interface is intuitive, so I had no trouble finding my way around and making good use of its capabilities. On top of that, CX Genie's analytics and insights have been crucial in empowering me to make data-driven decisions that have improved our customer experience. On the whole, CX Genie has exceeded my expectations, and I would suggest it to anybody seeking to improve their customer service processes.
jass_
jass_
Verify
Verified purchaser
5
Great product overall
This tool is very good overall. Responds well, human handover is awesome, auto-training with previous conversations is fantastic.
Sebastian C
Sebastian C
Verify
Verified purchaser
5
Highly recommended product!
We’ve successfully implemented CX Genie has become ouras our primary support solution for multiple products. It helped us solve around 60% of support cases without human assistance. The platform offers plenty of teaching methods, access to custom data sets, forms, and many other features that are constantly added and improved. Highly recommended product!
Viktor S
Viktor S
Verify
Verified purchaser
5
You are my painkiller!
It’s the exact functionality I’ve been looking for! You are my painkiller! Seriously, thank you and Product Hunt for matching us! I’ve been searching for months, and all other tools were okay, but they always missed something.
Get More From CX Genie: Join Our Discord
Unlock the full potential of CX Genie by connecting with an active community of AI enthusiasts and early adopters on our Discord server.
Here's what awaits you:
Talk to devs
Get real-time support and insights.
Shape CX Genie
Share feedback, report bugs & suggest new features.
Insider knowledge
Learn tips & tricks from our team and other users.
Unlock exclusives
Free add-ons & and new features for free!
Discord

Welcome to CX Genie,
where falling behind on AI is not an option!

Experience personalized AI chat support that's as effortless as flipping a switch – simple in both pricing and setup. Join us and stay ahead with AI-powered solutions!

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Contact
[email protected]
Promartech Solutions PTE. LTD
18 Sin Ming Lane, #07-13 Midview City, Singapore (573960)
Level 2 - 11 York St, Sydney NSW 2000, Australia
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