Tired of basic chatbots that can only handle simple queries? CX Genie eliminates bottlenecks with a virtual agent that understands complex customer needs. Our AI-powered assistants are available 24/7 to provide instant, multilingual support. But they don't stop at surface-level responses - CX Genie ensures the most difficult inquiries are seamlessly escalated to your team.Discover how CX Genie creates an effortless blend of human and artificial intelligence. Complex questions get in-depth answers without making customers feel like they're talking to a robot. This video series lifts the lid on CX Genie's capabilities. Learn how to give your consumers the personalized, priority support they expect around the clock.Once you’ve set up your initial virtual agent &amp; knowledge base, it’s time to see how live chat portal works. Let's explore through this video with us!Ready to offer next-level customer experience? Schedule a live demo and see how a virtual assistant can streamline your support: cxgenie.aiStay updated with us: LinkedIn: @CXGenie Twitter: @CXGenieSupport Blog: cxgenie.com/blog#CXAutomation #VirtualAgents #ConversationalAI #Chatbots #AIAssistants #CustomerServiceTech #SupportTech #CXGenieGuide #ConversationalAI #VirtualAgents #CustomerSupportAutomation #CXGenie101 #ai #conversationalai #aiassistants #cxautomation #supporttech #chatbots &nbsp;

Live Chat Portal

With unobtrusive site prompts, Live Chat Portal centralizes conversations for seamless experiences.

Behind the scenes:

Chat discussions appear akin to Bot interface for agents

As orders generate or issues emerge, inquiries enter Portal queue

Multiple agents partition responsibilities smoothly

Frictionless hand-offs satisfy immediate needs promptly

Profile pop-ups and notes keep offline follow throughs consistent

A centralized nerve center orchestrates streamlined workflows while customers immerse uninterrupted in consistent white-glove assistance across channels. CX Genie synchronizes both user and associate experiences into excellence.