Saas Chatbots

Automate Tasks, Personalize Experiences
Transform business with AI

CX Genie is your AI-powered custom chatbot that delivers

Build your free AI chatbot in seconds. Just enter your website.

No sign up needed

Now available on

Google PlayGoogle Play

See how CX Genie works

Create intelligent chatbots that automate processes, personalize interactions, and unlock the power of AI - without the complexity.

Trusted by 6000+ customers globally

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Who is CX Genie for

CX Genie is on a mission to make AI accessible for everyone with just a few clicks.
Customer Service Teams

Customer Service Teams

Struggling with high contact volumes and repetitive inquiries? CX Genie empowers you to automate FAQs, offer 24/7 support, and personalize interactions to delight customers and free up your team's time.

E-commerce and Retail Businesses

E-commerce and Retail Businesses

Want to engage customers, provide real-time assistance, and offer product recommendations? CX Genie helps you personalize the buying journey, boost sales, and build brand loyalty with AI.

Marketing and Sales Teams

Marketing and Sales Teams

Looking to improve lead generation, qualify prospects, and nurture relationships? CX Genie lets you capture valuable customer data, answer questions instantly, and convert leads into sales with interactive chat experiences.

Financial Services

Financial Services

Need to provide personalized communication, offer advice, and streamline account management? CX Genie helps you answer customer inquiries 24/7, address concerns, and build trust.

Technology and Software Startups

Technology and Software Startups

Want to gather product feedback, prioritize feature requests, and engage directly with users? CX Genie allows you to collect valuable insights, automate support interactions, and improve your product roadmap.

Beyond basic bots

CX Genie for smarter interactions

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Auto-Learning & Human-Powered Improvement

Auto-Learning & Human-Powered Improvement

Forget static responses. CX Genie learns from every conversation, adapts to user behavior, and constantly improves with human feedback. It's the chatbot that gets smarter every day.
Effective Communication, Naturally

Effective Communication, Naturally

Friendly interactions with emojis? You got it! CX Genie follows conversation flow, remembers context, and uses natural language for engaging experiences. Your customers will feel like they're talking to a human, not a robot.
Feedback Loop for Success

Feedback Loop for Success

Collect valuable insights directly within your message flow. Use 'like' and 'unlike' reactions to understand user sentiment and optimize your chatbot's responses for maximum satisfaction.
Intent Detection & Personalized Messaging

Intent Detection & Personalized Messaging

No more generic responses. CX Genie analyzes user input, understands intent, and delivers personalized messages tailored to their individual needs and preferences. It's like having a conversation with a real expert.

CX Genie is your all-in-one chatbot solution

Every interaction matters. Manage, analyze, and personalize your chatbot ecosystem efficiently with CX Genie

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Easy to use workspace

Everything you need to manage your chatbot easily accessible in one place.

View real-time performance in your dashboard

Manage all bots in one place

Jump into live chats

Build custom message flows

Manage customers & tickets

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Multiple data sources

Enrich and train your chatbot with diverse information types. Multiple data sources ensure the chatbot provides accurate and comprehensive responses

Upload URLs, FAQs, Documents, and more

Train on rich content

Supporting multimedia interactions

See demo
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Hybrid model

Blend the best of both worlds. Combine AI and real human conversation at any time for personalized support.

Human touch meets automation

24/7 availability

Data-driven decisions

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message_flow_builder

Message flow builder

Build dynamic chatbot conversations that feel human, not robotic. Design personalized, interactive and unique conversation paths based on customers choices, ensuring they get the answers and support they need. No coding required.

Map the journey and build branching conversations

Visualize the flow with drag-and-drop interface

Personalize at every turn (branching logic & conditional responses)

Collect feedback

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AI recommendations

Chatbot agents learn and respond in real-time. Imagine your customers feeling seen, heard, and understood. That's the power of AI recommendations in action.

AI auto reply and suggestions

Proactive engagement, every time

Reduce support tickets & boost conversions

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Your favorite platforms, integrated

Easily integrate your chatbot with your chosen platforms. And stay tuned, more CX Genie integrations coming soon.

Messenger

Messenger,

Whatsapp

Whatsapp

Wordpress

Wordpress,

Shopify

Shopify,

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Google Sheet and more

Let us know what integrations you need at

[email protected]
See demo
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Technical integrations made easy

Deeply integrate AI into your applications with:

Website SDK
React Native
Flutter
AI Add-ons
Customer Authentication
integrations

See what clients say about us

Tran Nguyen
Tran Nguyen
Product Lead of Canawan
As our company rapidly expanded, managing customer interactions at scale became a significant challenge. With CX Genie, our support agents now have more time to engage with customers on complex issues, while the chatbots handle routine inquiries instantly, ensuring our customers always receive quick assistance.
Ngan Nguyen
Ngan Nguyen
Engineering Manager of Eastplayers
At Eastplayers, we prioritize delivering exceptional customer experiences. With CX Genie's data-driven insights, our customer support team gains better visibility into customer interactions, allowing us to provide a positive and brand-aligned experience.
Justin Nguyen
Justin Nguyen
CTO of Mfast
CX Genie played a pivotal role in our success story at Mfast. Their innovative solutions empowered us to streamline our customer support operations, resulting in an impressive 40% increase in efficiency.
This transformation helped us serve our 100,000 customers with speed and accuracy. It's a moment of pride to be recognized as a top fintech and SME100 Asia company, and we attribute part of our journey's success to our partnership with CX Genie.

Welcome to CX Genie,
where falling behind on AI is not an option!

Experience personalized AI chat support that's as effortless as flipping a switch – simple in both pricing and setup. Join us and stay ahead with AI-powered solutions!

No credit card required

Now available on

Google PlayGoogle Play
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Saas Chatbots
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Contact
[email protected]
18 Sin Ming Lane, #07-13 Midview City, Singapore (573960)
Level 2 - 11 York St, Sydney NSW 2000, Australia
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