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My CX Genie|
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See CX Genie in action
Automation and all the way CX Genie can transform your business.
Sale Automation
Collect Lead Automation
Customer Support Automation
Multi-channel Support
Customer Support Team Performance
CX Genie can learn your product list and recommend the accurate product match your customer need
The solutions you need for
outstanding customer support
As one of our customers said - CX Genie replaces more than 9 different softwares
and provides the entire customer service operation.
Use AI chatbots to engage visitors, qualify leads by asking key questions and route them to the appropriate sales teams.
Intelligent Conversational AI
Multi-Source Responses
Learning from Conversations
Ideal for teams needing a smart support system with Ticket Management, HelpDesk and AI Agent all in one platform.
Others features to power your business
Other features that can help you streamline your bussiness
with chatbot
Plans that fit your needs
Tap into the power of AI Agents, automated Workflows, and smooth Human Collaboration.
Transform your operations and increase efficiency by up to 500%!
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AI Agent, AI Auto Reply
Workflow
Live Chat
Help Desk
1 seat only
200 chat sessions/month.
Starter
More seats & chats volume. Suitable for solo founders & small businesses.
Everything from Free
Workflow
Live Chat
Help Desk
5 seats
5,000 chat sessions/month.
See what people love about CX Genie
Tony_Upbase
Verified purchaser
5
Powerful AI assistant with mobile app & easy handover
I purchased CX Genie, and overall, I think it's a well-rounded AI assistant platform.
The integration with Facebook Messenger is quick and easy. Customers can directly interact with the bot within Messenger. The CX Genie also has a mobile app which adds convenience, as the support team can receive notifications on the go.
The AI to Human handover feature is something I was looking for and here its done in a very simple way. CX Genie automatically sends a notification to a human agent when there is a complex question that it doesn't have the answer to, or a message flow can be created to trigger a human agent. Theres a smooth transition from AI to human assistance when needed.
Overall, CX Genie offers excellent value for its price, and I appreciate the ongoing updates and improvements from the CX Genie team.
natasha00
Verified purchaser
5
The more I train it, the better it gets. Highly recommend!
CX Genie is beneficial! The real magic happens when you invest time building the chatbot's knowledge base. The more you feed it with answers to common questions, the better it responds to customer inquiries. This has significantly reduced my time on repetitive customer interactions, freeing me to focus on other issues. Highly recommend!
ljs.graphics1
Verified purchaser
5
The mobile app and live chat is Amazing
Overall, this tool is exceptionally strong. Its responsiveness is impressive, and the seamless transition to live chat handover enhances the user experience. The auto-training feature, leveraging previous conversations, is a standout feature, offering unparalleled efficiency.
jass_
Verified purchaser
5
Great product overall
This tool is very good overall. Responds well, human handover is awesome, auto-training with previous conversations is fantastic.
seb_
Verified purchaser
5
Works really great!
I love how easy it was to set it up and train. Click here, click there - ready. Discord is alive and full of support from the CX Genie team.
Waldemar_Ramos
Verified purchaser
5
This chatbot replaces more than 6 software and provides the entire customer service operation
At the time of writing this review, the CX Genie needs some tweaking and fine-tuning, however, it has already proven to be a fantastic tool that will greatly help my operation.
I'm replacing several complex software and server expenses, such as: Flowise, Botpress, Typebot, N8N, VPS, GPT 4, among others, with just one software that does all this integrated and easy without any code.
Another important point for my evaluation is the attention and quick feedback given by the developers. The support is excellent and they welcome our suggestions for improvements. I recommend that they remain that way.
I'm excited about the upcoming product updates and see potential for it to be the best AI-powered LLM and support tool for sure.
apps007
Verified purchaser
4
Lots of potential
They seem to be focusing on functionality that a lot of bots haven't begun to think about as yet:
1. Seamless integration between human agents and AI agents.
2. Educating the AI based on human agents input.
3. Workflows to enhance how the bot interacts with people.
There are still some bugs here and there but on the whole it's a usable product with a lot of potential.
onecup
Verified purchaser
5
Amazing Platform
This platform is a game-changer. It's incredibly well-designed, and it's evident that the developers know exactly what they're doing. I'm thrilled to have it.
info9927k
Verified purchaser
5
Actively being developed
CX Genie has a solid base and is being developed be a very good support team. They also take every bit of feedback on board in the discord channel. My only concern with the Tier 3 plan was the lack of white labelling for unlimited bots was pointless but Ethan assured me that they are going to review that decision at the end of June.
dinnoleon
Verified purchaser
5
The Cochinita Pibil of chatbots
5 tacos calientes for CX Genie. The feature set is extensive, and the interface is intuitive, so I had no trouble finding my way around and making good use of its capabilities. On top of that, CX Genie's analytics and insights have been crucial in empowering me to make data-driven decisions that have improved our customer experience. On the whole, CX Genie has exceeded my expectations, and I would suggest it to anybody seeking to improve their customer service processes.
Sebastian C
Verified purchaser
5
Highly recommended product!
We’ve successfully implemented CX Genie has become ouras our primary support solution for multiple products. It helped us solve around 60% of support cases without human assistance. The platform offers plenty of teaching methods, access to custom data sets, forms, and many other features that are constantly added and improved. Highly recommended product!
Viktor S
Verified purchaser
5
You are my painkiller!
It’s the exact functionality I’ve been looking for! You are my painkiller! Seriously, thank you and Product Hunt for matching us! I’ve been searching for months, and all other tools were okay, but they always missed something.
natasha00
Verified purchaser
5
The more I train it, the better it gets. Highly recommend!
CX Genie is beneficial! The real magic happens when you invest time building the chatbot's knowledge base. The more you feed it with answers to common questions, the better it responds to customer inquiries. This has significantly reduced my time on repetitive customer interactions, freeing me to focus on other issues. Highly recommend!
ljs.graphics1
Verified purchaser
5
The mobile app and live chat is Amazing
Overall, this tool is exceptionally strong. Its responsiveness is impressive, and the seamless transition to live chat handover enhances the user experience. The auto-training feature, leveraging previous conversations, is a standout feature, offering unparalleled efficiency.
jass_
Verified purchaser
5
Great product overall
This tool is very good overall. Responds well, human handover is awesome, auto-training with previous conversations is fantastic.
seb_
Verified purchaser
5
Works really great!
I love how easy it was to set it up and train. Click here, click there - ready. Discord is alive and full of support from the CX Genie team.
Waldemar_Ramos
Verified purchaser
5
This chatbot replaces more than 6 software and provides the entire customer service operation
At the time of writing this review, the CX Genie needs some tweaking and fine-tuning, however, it has already proven to be a fantastic tool that will greatly help my operation.
I'm replacing several complex software and server expenses, such as: Flowise, Botpress, Typebot, N8N, VPS, GPT 4, among others, with just one software that does all this integrated and easy without any code.
Another important point for my evaluation is the attention and quick feedback given by the developers. The support is excellent and they welcome our suggestions for improvements. I recommend that they remain that way.
I'm excited about the upcoming product updates and see potential for it to be the best AI-powered LLM and support tool for sure.
apps007
Verified purchaser
4
Lots of potential
They seem to be focusing on functionality that a lot of bots haven't begun to think about as yet:
1. Seamless integration between human agents and AI agents.
2. Educating the AI based on human agents input.
3. Workflows to enhance how the bot interacts with people.
There are still some bugs here and there but on the whole it's a usable product with a lot of potential.
onecup
Verified purchaser
5
Amazing Platform
This platform is a game-changer. It's incredibly well-designed, and it's evident that the developers know exactly what they're doing. I'm thrilled to have it.
info9927k
Verified purchaser
5
Actively being developed
CX Genie has a solid base and is being developed be a very good support team. They also take every bit of feedback on board in the discord channel. My only concern with the Tier 3 plan was the lack of white labelling for unlimited bots was pointless but Ethan assured me that they are going to review that decision at the end of June.
dinnoleon
Verified purchaser
5
The Cochinita Pibil of chatbots
5 tacos calientes for CX Genie. The feature set is extensive, and the interface is intuitive, so I had no trouble finding my way around and making good use of its capabilities. On top of that, CX Genie's analytics and insights have been crucial in empowering me to make data-driven decisions that have improved our customer experience. On the whole, CX Genie has exceeded my expectations, and I would suggest it to anybody seeking to improve their customer service processes.
Sebastian C
Verified purchaser
5
Highly recommended product!
We’ve successfully implemented CX Genie has become ouras our primary support solution for multiple products. It helped us solve around 60% of support cases without human assistance. The platform offers plenty of teaching methods, access to custom data sets, forms, and many other features that are constantly added and improved. Highly recommended product!
Viktor S
Verified purchaser
5
You are my painkiller!
It’s the exact functionality I’ve been looking for! You are my painkiller! Seriously, thank you and Product Hunt for matching us! I’ve been searching for months, and all other tools were okay, but they always missed something.
