How To Create Your Bot And Embed On A Website

Dec 03 2023

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How To Create Your Bot And Embed On A Website

You might find it difficult to use CX Genie, especially creating a bot and embedding it on a website. In this article, we will help you solve this problem.

 

The process of creating and embedding a new bot into a website.

Step 1: Open CX Genie and select “Bot”.

 

create-bot-cxgenie-tutorials

 

  • Click “Create bot” to create a new bot.

Step 2: Fill bot’s information.

 

create-bot-cxgenie-tutorials

 

  • Input the bot’s information, including the bot’s name, avatar, your website, and the greeting of the bot.
  • Click “Create new bot”  to complete.

After creating a bot, we have an interface like this:

 

create-bot-cxgenie-tutorials

 

Step 3: To embed it on the website, click “Integrations”.

 

integrations-cxgenie-tutorials

 

  • Copy the code and paste it below the </body> tag.

 

integrations-code-cxgenie-tutorials

 

  • Click “Run” to see the bot.

 

run lai.png

 

Your bot now ensures that users receive assistance whenever they need it, enhancing customer satisfaction and loyalty. Creating a bot and embedding it on a website seems quite easy to you. Good luck!

 

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