Mastering Document Management In CX Genie

Let’s experience the advanced document management in CX Genie! Let's explore the latest features that empower you to build more intelligent and effective chatbots.

Increased Document Upload Limit 

Say goodbye to limitations! We understand the importance of robust chatbot training datasets. That's why we've boosted the document upload limit to an enormous 100MB. Now, you can seamlessly incorporate a diverse range of training data, ensuring your chatbots are more comprehensive and knowledgeable than ever before.

Optimize Your Training Process

We've revamped the document upload process to follow a queue-based approach, avoiding bottlenecks. Unlike immediate uploads, this ensures a structured and efficient learning process for all your documents. 

Document Learning Status Display

You now can track the learning status of your documents in real-time. Our new Document Learning Status Display provides visibility into the processing progress, empowering you to stay informed and make data-driven decisions.

Let's Get Started: A Quick Tutorial

Step 1: Uploading Documents

• Log in and click the "Bots" in CX Genie.
• Navigate to the "Documents" section in the Knowledge Base.
• Click on "+ Add Document" to start the upload process.

Take advantage of the increased 100MB limit for more comprehensive data.

Step 2: Tracking Learning Progress

After the document is uploaded, monitor the status updates for each document.

Once you click the "Learn" button, the bot will absorb the information uploaded and the button will disappear.  

Embrace the future of chatbot development with CX Genie's advanced document management features. Take your bots to the next level by utilizing the power of increased document upload limits, enhanced upload handling, and transparent learning progress tracking. Happy bot building! 🚀✨